Agencies choose to work with Elephant Pay because we provide the service, standards and support you need for both you and your workers:

  • We deal solely with PAYE / HMRC compliant models: you have the reassurance of a fully compliant service and best practice in line with HMRC requirements as well as fully audited processes in place as part of our due diligence;
  • Your workers are employed under a PAYE contract: we look after their employment rights, tax & NI and pension liabilities;
  • Your workers are covered by our £10m Employers Liability and £5m Public Liability insurances;
  • We will assign you a dedicated Account Manager to ensure that you have the support you need;
  • Our Customer Service Advisors are available by telephone or email from 8.30am to 5.30pm, Monday to Friday
  • Once they are fully registered, all employees are given access to their online portal, which is available 24/7 and is where they can view their payslips
  • Our experienced and friendly Customer Services Advisors are trained to ensure that the PAYE model is fully explained and understood by your workers;
  • We work closely with both you and your workers to ensure eligibility for expenses submissions where possible to maximise take-home pay
  • We guarantee prompt payment: we understand that it is important for your workers to get paid on time every time

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